About Delightful Sites Web Marketing Agency

Who you are

You are a high energy independent small business owner with a passion for the business.  You love your craft, you love serving people and you work hard on your business.  You knew going into it that you would work long hours and a lot of the business end of things would fall on you, at least at first – this means you may handle a lot of the bookkeeping and accounting, human resources and training, maintaining your inventory and even the sales and marketing.

What your issues tend to be:

You know that your online marketing is something that you should prioritize but each week, it seems to fall by the wayside.  If you were a larger company with multiple locations you could hire a marketing manager.  Maybe even a sales and marketing team!  But that is out of your budget at this point.  You know that your online reviews are not being managed properly.  And you know that there may be inaccurate information out there on online listings for your business.  But you are not sure how to fix it.

What you need most right now:

You need an affordable teammate who takes care of your online presence for you so that you don’t have to worry about this one aspect of your small business.  This teammate can focus on building your brand online, keeping your information updated and helping to bring in new customers.  You can focus on the operational aspects and serving your customers as you do best.

I work with small business owners, with a growing specialty in hospitality, who struggle with finding the time and budget to maintain their online presence and would like to affordably outsource this important aspect of their business. What separates my service from other digital marketing companies is my many years in customer service, much of which in the hospitality industry and because of this, clients receive top-notch service from someone who understands their business.

Would you like to learn more?

Who am I?

How long have you been doing what you do and how did you get to be a Web Marketing  Expert?

I worked in marketing in the early 2000s and moved to online marketing in 2006.  I built my first website when I was a part owner of a day spa and even had a Facebook page for the business way back in 2008 before most businesses even know they could.

So, essentially, I was my first client in the small, local brick and mortar business niche that I currently work in. 

The landscape of online marketing has changed dramatically over the last decade and it is tough for someone who is busy managing the day to day of their business to keep up with the trends.  I have made it my business to keep up. 

Who are your clients exactly?

Though I have a growing specialty in the hospitality industry, my clients are generally small business owners or non profits who are looking to build their presence on the web with an affordable investment.  I have worked successfully with the following types of businesses:

• Artist
• Day Spa
• Massage Therapy
• Float Therapy
• Wedding Hair and Make Up
• Urgent Cares
• Restaurants
• Inn
• Catering Company
• Popcorn and Candy Store
• Insurance Agency
• Tax and Accounting Services
• Electrical Services
• Home Improvement Services
• Cabinetry
• Auto Service Shop
• Political Campaigns

What if you haven’t yet worked with people in my field?

If your business needs more presence online, an improved look, a better reputation score or more reviews, I can help you.  Let’s have a conversation and find out if we are a good fit.

What type of personality do you work best with and what is expected of me?

I work best with busy people who take action and get things done.  If we are designing or redesigning your website, I will need your domain name if you have one and access to it.  I will need your written content if it is not already available on an existing website.  I will need your logo if you have one or input from you if my team is adding logo design to your package.  I will need photos from you or decisions on hiring a photographer or using stock photos. 

There will be some other engagement needed from you in the beginning for the other services.  For example, if we are working on your reviews for you, we will need to have access to your Google, Facebook, and Yelp pages and possibly other ones depending upon your industry.  If you are a restaurant, spa or salon and we are managing your online menu we will need that menu in word or PDF format unless it is already on your existing website. 

Can I contact some of your former clients to see what it’s like to work with you?

Absolutely!  Many of them can be reached through the portfolio page of my website.  You can also read the reviews from clients on the reviews page.

What’s the investment?

I have created three packages for website design+marketing meant for any small business and three packages for hospitality which can include any business with a restaurant, spa or salon.  The packages range from $99/month to $299/month

Do you offer any discounts and accept credit cards?

Yes, I offer 10% off any of the packages if a full year is paid in advance.  I accept credit cards, bank transfer, Tradebank and check. 

OK, I know which program I want. How do we get started?

Great! Did you know that one of the most prominent characteristics of successful people is that successful people take action? They take educated risks.  It’s a well-known fact that these people make decisions based on their gut instinct. So, that being said, since this feels right for you, then go for it!

Let’s have our Get Acquainted Call to discuss which package you’ve chosen and how we can implement it right away. 

What if I want only part of your packages such as reviews management only?

The packages are designed to simplify things but I’m very flexible and want to build something that suits your needs.  For example, if you already love your website but need help with reviews, we can do that! 

OK, I’m ready to do this for my business, but I have a couple of additional questions. Can I call you?

Yes, definitely.  Give me a call at 925-788-9045 or email me at leslie@delightfulsites.team and we can discuss your needs further.  Or, if we already have our Get Acquainted Call scheduled, we can save the chat until then.

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